Last updated: 3 October 2026
Where does MAVERA ship?
We ship to serviceable addresses in the United States, United Kingdom, Canada and Australia.
How much is standard shipping?
Standard shipping is US$6.99 per order. Where supported, checkout displays the converted amount in the selected local currency.
How long do I have to request a return or exchange?
You may request a return or exchange within 14 days after delivery. Contact us before sending the item so we can provide authorization, instructions and the correct return address.
What does “18K gold plated” mean?
It means an 18-karat gold-colored plating or coating over a base material. It does not mean solid gold. Review each product page for the item-specific material and finish.
How do I contact MAVERA?
Email caiwei02@gmail.com or use our contact form. Include your order number for order-related help.