Contact MAVERA

Last updated: 3 October 2026

We are here to help

For product questions, order updates, shipping, returns, exchanges, privacy requests or accessibility feedback, email caiwei02@gmail.com.

If your request concerns an order, include the order number and the email address used at checkout. Do not send payment-card numbers or passwords by email.

Returns

Contact us within 14 days after delivery to request a return or exchange. We will provide authorization, instructions and the correct return address before you send the item.

Shipping Policy · Returns & Exchanges · Payment & Order Policy

Last updated: 3 October 2026

We are here to help

For product questions, order updates, shipping, returns, exchanges, privacy requests or accessibility feedback, email caiwei02@gmail.com.

If your request concerns an order, include the order number and the email address used at checkout. Do not send payment-card numbers or passwords by email.

Returns

Contact us within 14 days after delivery to request a return or exchange. We will provide authorization, instructions and the correct return address before you send the item.

Shipping Policy · Returns & Exchanges · Payment & Order Policy